| Frequently Asked Questions (FAQ) for the UCD/Net SNMP package |
| ============================================================= |
| FAQ Author: Dave Shield |
| ucd-snmp Version: 4.2.3 |
| ucd-snmp Project Author: Wes Hardaker |
| Email: net-snmp-coders@lists.sourceforge.net |
| |
| TABLE OF CONTENTS |
| ================= |
| |
| TABLE OF CONTENTS |
| GENERAL |
| What is it? |
| Where can I get it? |
| What documentation is available? |
| Are there binaries available? |
| What's the difference between UCD-SNMP and Net-SNMP? |
| What operating systems does it run on? |
| What happens if mine isn't listed? |
| Does it run on Windows? |
| How do I find out about new releases? |
| How can I find out what other people are doing? |
| How do I submit a patch or bug report? |
| What's the difference between SNMPv1, SNMPv2 and SNMPv3? |
| What are all these different SNMPv2's anyway? |
| Which versions of SNMP are supported in this package? |
| Where can I find more information about network management? |
| Is ucd-snmp thread safe? |
| APPLICATIONS |
| How do I add a MIB? |
| How do I add a MIB to the tools? |
| Why can't I see values in the <INSERT ENTERPRISE HERE> tree? |
| Requests always seem to timeout, and don't give me anything back. Why? |
| I can see the system group, but nothing else. Why? |
| Requesting an object fails with "Unknown Object Identifier" Why? |
| Why do I get "noSuchName" when asking for "sysUpTime" (or similar)? |
| Why do I sometimes get "End of MIB" when walking a tree, and sometimes not? |
| I cannot set any variables in the MIB. |
| Variables seem to disappear when I try to set them. Why? |
| I get an error when trying to set a negative value - why? |
| How do I send traps and notifications? |
| How do I handle traps and notifications? |
| How do I use SNMPv3? |
| How big can an SNMP request (or reply) be? |
| How can I monitor my systems (disk, memory, etc)? |
| Applications complain about entries in your example 'snmp.conf' file. Why? |
| OK, what should I put in snmp.conf? |
| MIBS |
| Where can I find a MIB compiler? |
| I can't load any of the mib files, and they seem to be missing |
| the first two characters of the filename. What's happening? |
| Why aren't my mib files being read in? |
| I'm getting answers, but they're all numbers. Why? |
| The parser doesn't handle comments properly. Why not? |
| How do I replace MIB values with new ones ? |
| How can I get more information about these MIB file problems? |
| What's this about "too many imported symbols"? |
| PERL |
| Where can I get the perl SNMP package? |
| How do I install the Perl SNMP module? |
| But compiling this fails! Why? |
| Compiling the perl module works OK, but 'make test' fails. Why? |
| I'm trying to use mib2c (or tkmib) and it can't locate SNMP.pm? |
| I'm trying to use mib2c (or tkmib) and it can't load SNMP.so? |
| I'm trying to use tkmib and it can't locate Tk.pm? |
| AGENT |
| What MIBs are supported? |
| What protocols are supported? |
| How do I configure the agent? |
| How do I add a MIB to the agent? |
| What's the difference between 'exec', 'sh' and 'pass'? |
| What's the difference between AgentX, SMUX and proxied SNMP? |
| Which should I use? |
| How can I combine two copies of the 'mib2' tree from separate subagents? |
| What traps are sent by the agent? |
| When I run the agent it runs and then quits without staying around. Why? |
| How can I stop other people getting at my agent? |
| How can I listen on just one particular interface? |
| How do I configure access control? |
| I don't understand the new access control stuff - what does it mean? |
| How do I configure SNMPv3 users? |
| The 'createUser' line disappears when I start the agent. Why? |
| What's the difference between /var/ucd-snmp and /usr/local/share/snmp? |
| My new agent is ignoring the old snmpd.conf file. Why? |
| Why am I getting "Connection refused"? |
| I'm getting errors about "bad security model" - why? |
| I'm getting errors about "bad prefix match parameter" - why? |
| Why can't I see values in the UCDavis 'extensible' or 'disk' trees? |
| Why can't I see values in the UCDavis 'memory' or 'vmstat' tree? |
| What do the CPU statistics mean - is this the load average? |
| What about multi-processor systems? |
| The speed/type of my network interfaces is wrong - how can I fix it? |
| The interface statistics for my subinterfaces are all zero - why? |
| What does "klread: bad address" mean? |
| What does "nlist err: wombat not found" (or similar) mean? |
| How about "Can't open /dev/kmem"? |
| The agent is complaining about 'snmpd.conf'. Where is this? |
| The system uptime (sysUpTime) returned is wrong! |
| The Host Resources information is wrong (and/or doesn't even compile)! |
| CODING |
| How do I compile with 'cc' instead of 'gcc'? |
| But gcc doesn't compile it successfully on my new Solaris system. Why not? |
| How do I write C code to integrate with the agent? |
| How does the agent fetch the value of a variable from the system? |
| I've created a new module with 'mib2c' but it doesn't work. Why not? |
| Where should I put the files produced by 'mib2c'? |
| Mib2c only handles a single table in my MIB. How can I fix this? |
| Mib2c complains about a missing "mib reference" - what does this mean? |
| How can I get the agent to generate a trap (or inform)? |
| I'm getting an error "autoheader: not found" - what's wrong? |
| Why is the project workspace empty under Visual C++? |
| Why are packets requesting the same information larger with UC-Davis SNMP ? |
| What ASN.1 parser is used? |
| What is the Official Slogan of the ucd-snmp-coders list? |
| |
| |
| GENERAL |
| ======= |
| |
| What is it? |
| ---------- |
| |
| - Various tools relating to the Simple Network Management Protocol |
| including: |
| |
| * An extensible agent |
| * An SNMP library |
| * tools to request or set information from SNMP agents |
| * tools to generate and handle SNMP traps |
| * a version of the unix 'netstat' command using SNMP |
| * a graphical Perl/Tk/SNMP based mib browser |
| |
| This package is originally based on the Carnegie Mellon University |
| SNMP implementation (version 2.1.2.1), but has developed significantly |
| since then. |
| |
| |
| |
| Where can I get it? |
| ------------------ |
| |
| Download: |
| - http://www.net-snmp.org/download/ |
| - ftp://ftp.net-snmp.org/pub/sourceforge/net-snmp/ucd-snmp.tar.gz |
| Web page: |
| - http://www.net-snmp.org/ |
| Sourceforge Project page: |
| - http://www.net-snmp.org/project/ |
| Mirrors: |
| - US: ftp://ftp.freesnmp.com/mirrors/net-snmp/ |
| - Bulgaria: http://rtfm.uni-svishtov.bg/net-snmp/ |
| - Japan: ftp://ftp.ayamura.org/pub/net-snmp/ |
| - Germany: ftp://ftp.mpg.goe.ni.schule.de/pub/internet/net-snmp/ |
| |
| Mirrors of the older ucd-snmp.ucdavis.edu site: |
| - ftp://ucd-snmp.ucdavis.edu/ucd-snmp.tar.gz |
| - ftp://sunsite.cnlab-switch.ch:/mirror/ucd-snmp/ucd-snmp.tar.gz |
| - ftp://ftp.win.ne.jp/pub/network/snmp/ucd-snmp/ucd-snmp.tar.gz |
| - ftp://ftp.chg.ru/pub/networking/management/snmp/ucd-snmp/ucd-snmp.tar.gz |
| - ftp://mirror.aarnet.edu.au/pub/ucd-snmp/ucd-snmp.tar.gz |
| - ftp://archive.logicnet.ro/mirrors/ucd-snmp.ucdavis.edu/ |
| |
| |
| What documentation is available? |
| ------------------------------- |
| |
| This FAQ (!) |
| README |
| INSTALL |
| PORTING |
| EXAMPLE.conf |
| man pages for the individual tools, files and the API |
| A guide for extending the agent |
| A Tutorial at http://www.net-snmp.org/tutorial/ |
| |
| Most of this documentation (plus archives of the mailing lists) |
| is also available on our web page: |
| |
| http://www.net-snmp.org/ |
| |
| |
| |
| Are there binaries available? |
| ---------------------------- |
| |
| - There are binaries for some systems available in the binaries |
| directory on the ftp site. |
| |
| |
| |
| What's the difference between UCD-SNMP and Net-SNMP? |
| --------------------------------------------------- |
| |
| Not a great deal, really. |
| Although the project originally started at UC Davis (hence the name), |
| and it has always been based there, most of the contributors have had |
| little or no connection with this institution. |
| |
| The recent move to SourceForge is intended to provide a more flexible |
| environment for the project, and to distribute the administrative |
| workload more evenly. The change of name simply reflects this move, |
| which was the last remaining link with UC Davis. |
| |
| The 4.2 line is the last release line that will use the ucd-snmp name. |
| 4.2.1 and any subsequent ucd-snmp releases will be bug-fixes only. |
| All further developments will be released under the net-snmp name. |
| |
| At some point, we are planning to review and rework the underlying |
| code base, to improve the readability and maintainability of the |
| package. This will probably result in some changes to the API, |
| though we will attempt to retain some form of backwards |
| compatability as far as possible, and clearly mark anything that has |
| changed. |
| |
| |
| |
| What operating systems does it run on? |
| ------------------------------------- |
| |
| Both the applications and the agent have been reported as running |
| (at least in part) on the following operating systems: |
| |
| * HP-UX (10.20 to 9.01) |
| * Ultrix (4.5 to 4.2) |
| * Solaris (2.8 to 2.3) and SunOS (4.1.4 to 4.1.2) |
| * OSF (4.0, 3.2) |
| * NetBSD (1.5alpha to 1.0) |
| * FreeBSD (4.1 to 2.2) |
| * BSDi (4.0.1 to 2.1) |
| * Linux (kernels 2.2 to 1.3) |
| * AIX (4.1.5, 3.2.5) |
| * OpenBSD (2.8, 2.6) |
| * Irix (6.5 to 5.1) |
| |
| See the next question but one for the status of Windows support. |
| |
| Certain systems (e.g. HP-UX 11, Irix?) fail to compile particular |
| portions of the agent. These can usually be persuaded to compile |
| (at the loss of some functionality) by omitting the modules affected. |
| See the next question for more details. |
| |
| Also note that the presence of a particular configuration in this |
| list does not imply a perfect or complete implementation. This is |
| simply what various people have reported as seeming to work. (Or more |
| frequently, the configurations people have reported problems with |
| that we think we've fixed!) |
| |
| |
| |
| What happens if mine isn't listed? |
| --------------------------------- |
| |
| Try "configure --enable-mini-agent --with-defaults". |
| If configure fails with "invalid configuration" messages, |
| contact the coders list for advice. Otherwise, see if this |
| minimal agent compiles successfully. |
| |
| If so, try adding the missing mibgroups (either one at a |
| time or en masse, depending how adventurous you're feeling), |
| using the configure option '--with-mib-module'. |
| If a particular module fails to compile, omit it using |
| '--with-out-mib-module', and try again. |
| |
| Either way, try it and let us know how you get on (see below for how). |
| |
| |
| |
| Does it run on Windows? |
| ---------------------- |
| |
| The basic suite should compile and run on Win32 platforms. |
| This includes the library and command-line tools (apart perhaps |
| from 'snmpdtrapd'). |
| |
| The basic architecture of the agent builds, but the MIB-II |
| (and other) modules do not (which rather negates the point!). |
| Note that the UCD pass-through extensions do not work under Windows. |
| |
| Volunteers to assist in implementing Windows versions of these |
| modules are likely to welcomed with open arms :-) |
| |
| Further details of Windows support (currently Visual C++ and |
| Cygnus cygwin32) is available in the file README.win32 |
| |
| |
| |
| How do I find out about new releases? |
| ------------------------------------ |
| |
| There is a mailing list for these announcements |
| |
| net-snmp-announce@lists.sourceforge.net |
| |
| To be added to (or removed from) this list, visit |
| http://www.net-snmp.org/lists/net-snmp-announce/. Or you can send a |
| message to the address |
| 'net-snmp-announce-request@lists.sourceforge.net' with a subject |
| line of 'subscribe' (or 'unsubscribe' as appropriate). |
| |
| Major code revisions may be announced more widely (e.g. on the |
| SNMP mailing lists, or comp.protocols.snmp) but this list is the most |
| reliable way to keep in touch with the status of this package. |
| |
| Patches to fix known problems are also made available via the web site: |
| |
| http://www.net-snmp.org/patches/ |
| |
| |
| |
| How can I find out what other people are doing? |
| ---------------------------------------------- |
| |
| There is a general purpose discussion list |
| |
| net-snmp-users@lists.sourceforge.net |
| |
| To be added to (or removed from) this list, visit |
| http://www.net-snmp.org/lists/net-snmp-users. Or you can send a |
| message to the address 'net-snmp-users-request@lists.sourceforge.net' |
| with a subject line of 'subscribe' (or 'unsubscribe' as appropriate). |
| |
| To find out what the developers are doing, and to help them out, please |
| read the PORTING file enclosed with the package. |
| |
| There is also an net-snmp IRC channel set up on the openprojects.net |
| IRC chat servers (see http://www.openprojects.net/ for getting |
| started with irc). Multiple core developers hang out there on a |
| regular basis. |
| |
| |
| How do I submit a patch or bug report? |
| ------------------------------------- |
| |
| All bug reports should be submitted to the bug database through the |
| interface found at http://www.net-snmp.org/bugs/. Be |
| sure to include the version of the package that you've been working |
| with, the output of the command 'uname -a', the precise command that |
| triggers the problem and a copy of the output it produces. |
| |
| All patches should be submitted to the patch manager at |
| http://www.net-snmp.org/patches/. If possible, submit a |
| bug report describing the patch as well (referencing it by its patch |
| number) since patch manager doesn't contain a decent description |
| field. |
| |
| Questions about using the package should be directed at the |
| net-snmp-users@lists.sourceforge.net mailing list. Be advised that |
| the people answering these kinds of questions are doing so out of |
| the goodness of their hearts, as this is an otherwise unsupported |
| package. Please also be advised that posting notes using a html |
| based mailer only annoys people, and posting notes more than once |
| ("no one answered this so I'm posting it again") only annoys them |
| even more. As long as you stay away from those two no-no's, we're a |
| rather friendly bunch. |
| |
| There is also an net-snmp IRC channel set up on the openprojects.net |
| IRC chat servers (see http://www.openprojects.net/ for getting |
| started with irc). Multiple core developers hang out there on a |
| regular basis. |
| |
| We can't promise to be able to solve the problem, but we'll |
| certainly try and help. Please *don't* mail both the coders |
| and users lists - choose one or the other. Most of the core |
| contributors read both lists, and will respond as quickly and |
| helpfully as we can. Duplicated messages simply increase the |
| load on these (already busy) lists, and are likely to annoy, |
| rather than encourage a sympathetic response. |
| |
| If you're trying to port the package to a new system, the output |
| of the command 'make -k' is a good starting indicator of where |
| the bulk of the work is likely to be needed. |
| |
| If you're asking for help with a problem, please enclose the exact |
| command you tried, and the output it generated. Comments like "I did |
| what it said in the man page", or "I've tried everything" aren't very |
| helpful. Exact messages, please! |
| |
| If you're reporting success on a new system, please let us know |
| both details of the hardware you're using, and what versions of |
| the operating system you've tried it on. The entry 'host' in |
| the file 'config.status' will show this information. |
| Oh, and congratulations! |
| |
| |
| |
| What's the difference between SNMPv1, SNMPv2 and SNMPv3? |
| ------------------------------------------------------- |
| What are all these different SNMPv2's anyway? |
| -------------------------------------------- |
| |
| |
| A full description is probably beyond the scope of this FAQ. |
| Very briefly, the original protocol and framework was described |
| in RFCs 1155-1157, and is now known as SNMPv1. |
| |
| Practical experience showed up various problems and |
| deficiencies with this, and a revised framework was developed to |
| try and address these. This was described in RFCs 1441-1452, and |
| is known as "SNMPv2 classic". |
| The changes proposed include: |
| |
| * new ways of defining information (MIB structure) |
| (SMI, Textual conventions, conformance statements) |
| * new protocol packet types and transport mappings |
| * new mechanisms for administration and security |
| * mechanisms for remote configuration |
| |
| Unfortunately, while many of these were generally accepted, there |
| was some disagreement in these last two areas, security/admin |
| and remote configuration. This resulted in a number of variants and |
| alternative proposals: |
| |
| SNMPv2c Contains the new protocol and MIB structure elements, |
| using the existing SNMPv1 administration structure. |
| This is the agreed SNMPv2 standard (described in |
| RFCs 1901-1908), superseding SNMPv2 classic, and is |
| known as "Community-based SNMPv2" or simply "SNMPv2". |
| |
| |
| SNMPv2 usec } Alternative proposals to address the |
| SNMPv2* } limitations of SNMPv1 administration |
| } These are both super-sets of SNMPv2c |
| |
| |
| SNMP-NG An attempt to reach agreement between |
| the proponents of usec and v2star. |
| |
| The formal successor to the SNMP-NG work has been termed SNMPv3. |
| This has now been effectively finalised, and as been published as |
| Proposed Standards. This is described in RFCs 2571-2575. |
| |
| |
| |
| Which versions of SNMP are supported in this package? |
| ---------------------------------------------------- |
| |
| This package currently supports the original SNMPv1, Community-based |
| SNMPv2 (i.e. RFCs 1901-1908), and SNMPv3 (i.e. RFCs 2271-2275). |
| The agent will respond to requests using any of these protocols, |
| and all the tools take a command-line option to determine which |
| version to use. |
| |
| Support for SNMPv2 classic (a.k.a. "SNMPv2 historic" - RFCs 1441-1452) |
| has now been dropped. Those still requiring this functionality should |
| continue to use the v3-line of the UCD suite. However, please note that |
| this version of the software is no longer being actively supported. |
| |
| |
| |
| Where can I find more information about network management? |
| ---------------------------------------------------------- |
| |
| There are a number of sites with network management information on |
| the World Wide Web. Two of the most useful are |
| |
| http://netman.cit.buffalo.edu/index.html |
| http://wwwsnmp.cs.utwente.nl/ |
| |
| There are two Usenet newsgroups which are relevant. |
| 'comp.dcom.net-management' |
| which discusses general issues relating to network management |
| 'comp.protocols.snmp' |
| which is specifically concerned with use of SNMP in particular |
| |
| (though there is a large overlap between these two groups). |
| The SNMP group also has an FAQ (split into two parts) which discusses more |
| general issues related to SNMP, including books, software, other sites, |
| how to get an enterprise number, etc, etc. |
| This is available from |
| |
| ftp://rtfm.mit.edu/pub/usenet/comp.protocols.snmp/ |
| |
| or via either of the two Web sites above. |
| |
| |
| Is ucd-snmp thread safe? |
| ----------------------- |
| |
| Strictly speaking, no. However, it should be possible to use the |
| library in a thread-safe manner. This is covered in detail in the file |
| README.thread (shipped with the standard distribution), but can be |
| summarised as follows: |
| |
| - Call 'snmp_sess_init()' prior to activating any threads. |
| This reads in and parses MIB information (which isn't thread-safe) |
| as well as preparing a session structure for subsequent use. |
| |
| - Open an SNMP session using 'snmp_sess_open()' which returns an |
| opaque session handle, which is essentially independent of any |
| other sessions (regardless of thread). |
| |
| - Resource locking is not handled within the library, and is the |
| responsibility of the main application. |
| |
| The applications and the agent have not been designed for threaded use. |
| |
| |
| |
| |
| |
| APPLICATIONS |
| ============ |
| |
| How do I add a MIB? |
| ------------------ |
| |
| This is actually two separate questions, depending on whether you |
| are referring to the tools, or the agent (or both). |
| See the next question or the next section respectively. |
| |
| |
| |
| How do I add a MIB to the tools? |
| ------------------------------- |
| |
| Firstly, |
| |
| cp MY-MIB.txt /usr/local/share/snmp/mibs |
| |
| or |
| |
| mkdir $HOME/.snmp |
| mkdir $HOME/.snmp/mibs |
| cp MY-MIB.txt $HOME/.snmp/mibs |
| |
| And then, |
| |
| export MIBS=+MY-MIB |
| |
| or alternatively: |
| |
| echo "mibs +MY-MIB" >> $HOME/.snmp/snmp.conf |
| |
| Note that you need *both* steps. |
| The first command copies the file defining the new MIB to a |
| expected location for MIB files. This defaults to |
| /usr/local/share/snmp/mibs (or PREFIX/share/snmp/mibs if the the |
| suite was installed into a different base location). Some |
| ready-packaged distributions (such as Linux RPM packages) may look |
| for MIB files in a different location, such as /etc/snmp/mibs - put |
| the new file in this dirctory instead. This makes it available for |
| everyone on the system. |
| The tools will also look for mibs in your personal $HOME/.snmp/mibs |
| directory, but this will only work for you. |
| |
| The second command tells the tools to load in this new MIB file as well |
| as the default set. Note that the tools do *not* load every MIB found |
| in the directory - this is to avoid slowing them down excessively when |
| there is a large collection of MIB files. If you do want the tools to |
| load all the MIB files, set the environmental variable MIBS to the special |
| value "ALL". |
| |
| Note that the value for this variable is the name of the MIB module, |
| *not* the name of the MIB file. These are typically the same (apart |
| from the .txt suffix), but if in doubt, check the contents of the file. |
| The value to use is the token immediately before the word DEFINITIONS |
| at the start of the file. Of course, if you load 'ALL' mibs, then this |
| distinction is irrelevant. |
| |
| Most of the tools (apart from 'snmptable') will work quite happily |
| without any MIB files at all, as long as you are prepared to work with |
| numeric OIDs throughout. The MIB files are only used for translating |
| between numeric and textual forms for queries and responses. |
| The same holds true for the agent - see the AGENT section for details. |
| |
| |
| |
| Why can't I see values in the <INSERT ENTERPRISE HERE> tree? |
| ----------------------------------------------------------- |
| |
| A simply call to 'snmpwalk' (without specifying what to retrieve) will |
| display the contents of the 'mib-2' subtree. It will not attempt to |
| traverse any 'private.enterprise' subtrees. This includes the UCD |
| UCD-specific objects (including any local extensions). |
| |
| To walk the whole tree, specify a starting point of '.iso' |
| To walk a specific enterprise subtree, specify the root of this as |
| the starting point - e.g: |
| |
| snmpwalk localhost public ucdavis |
| |
| Or, of course, you can walk a selected portion of an enterprise subtree |
| by specifying the appropraite starting point - e.g: |
| |
| snmpwalk localhost public ucdavis.version |
| |
| If you still can't see any information, keep reading. The next few |
| questions will probably help you. |
| |
| |
| |
| Requests always seem to timeout, and don't give me anything back. Why? |
| ---------------------------------------------------------------------- |
| |
| There are a number of possible causes of this. |
| Firstly, are you sure that the machine you are querying is actually up? |
| Check that it responds to a 'ping' request and that that there is an |
| SNMP process running on it. |
| |
| Secondly, it may simply be taking a long time to process the request. |
| Try running the request with a long timeout value (e.g. '-t 120') |
| |
| If the system responds to ping, but not to a simple SNMP request |
| (regardless of the timeout), then the problem may be due to the access |
| configuration of the agent. If the community string you have specified |
| is not recognised, then the agent will simply not respond. |
| See the next question, or the question on access control in the AGENT |
| section for more details. |
| |
| Another possibility is TCP wrapper settings. See the question |
| |
| Why am I getting "Connection refused"? |
| |
| for more details of this. (Don't worry that the symptoms aren't |
| correct - it may still be relevant) |
| |
| |
| |
| I can see the system group, but nothing else. Why? |
| -------------------------------------------------- |
| |
| This is probably the same as the previous question - a problem with |
| the access configuration of the agent. The easiest way to test this |
| is to try a GETNEXT request, that ought to return the entry of interest. |
| e.g. |
| snmpgetnext localhost public ucdavis.version.versionTag |
| instead of |
| snmpget localhost public ucdavis.version.versionTag.0 |
| |
| If the agent responds with "end of MIB" or a different object, then |
| either the agent doesn't implement that particular object at all, or |
| the access control won't allow you access to it. |
| |
| This is frequently experienced with Linux systems, which often tend to |
| come with the UCD agent configured to only allow access to the system group. |
| |
| If the agent being queried is the UCD agent, then see the entry on access |
| control in the AGENT section for how to deal with this. |
| If it is a different agent, you'll need to see the documentation that |
| came with it. (But of course, a non-UCD agent is unlikely to implement |
| the 'ucdavis' sub-tree, so the examples above won't work anyway!) |
| |
| As a quick fix, you might create a new snmpd.conf configuration file |
| that gives you the access control you need. Run snmpconf -g |
| basic_setup and follow its instructions. Alternatively, add a |
| line |
| rocommunity public |
| to your snmpd.conf file, and restart. |
| See the FAQ entries on access control for more details. |
| |
| |
| |
| Requesting an object fails with "Unknown Object Identifier" Why? |
| ---------------------------------------------------------------- |
| |
| If a "general" snmpwalk shows the entry, but asking for it more |
| specifically gives a "sub-identifier not found:" or "Unknown Object |
| Identifier" error, then that's a slightly different problem. |
| |
| Firstly, make sure that you're asking for the object by the right name. |
| Object descriptors are case-sensitive, so asking for 'sysuptime' will |
| not be recognised, but 'sysUpTime' will. |
| |
| Secondly, the object may be defined in a MIB that hasn't been loaded. |
| Try loading in all the MIB files: |
| |
| snmpget -m ALL localhost public sysUpTime.0 |
| |
| (though if snmpwalk translates it OK, that's less likely to be the cause). |
| |
| Thirdly, earlier versions of the UCD software expected "full" paths |
| for object names, either based at the root of the whole MIB tree |
| (".iso.org.dod.internet.mgmt.mib-2.system.sysUpTime") or the 'mib-2' |
| subtree ("system.sysUpTime"). Try: |
| |
| snmpget myhost public system.sysUpTime.0 |
| |
| These earler versions of the tools may take a command-line option '-R' |
| or '-IR' (depending on vintage) to invoke this "random-access" mode. |
| Note that snmptranslate still requires "random-access" to be specified |
| explicitly - all other command tools now use this mode by defaults. |
| |
| All versions of the tools accept the syntax |
| |
| snmpget myhost public RFC1213-MIB:sysUpTime.0 |
| |
| to denote a particular object in a specific MIB module. Note that this |
| uses the name of the *module*, not the name of the file. See the second |
| question in this section for the distinction. |
| |
| |
| |
| Why do I get "noSuchName" when asking for "sysUpTime" (or similar)? |
| ------------------------------------------------------------------ |
| |
| There are a number of possible causes of this (scattered throughout |
| this FAQ, so keep reading!). But one of the most likely snares for |
| the unwary is forgetting the instance subidentifier for 'non-table' |
| objects. If you walk the 'system' tree, you'll notice that all the |
| results (apart from the sysORTable), have a '.0' at the end of the OID. |
| This is the "instance sub-identifier" - which *must* be included for |
| a GET request. |
| Compare the following: |
| |
| $ snmpget localhost public sysUpTime |
| Error in packet |
| Reason: (noSuchName) There is no such variable name in this MIB. |
| This name doesn't exist: system.sysUpTime |
| $ snmpget localhost public sysUpTime.0 |
| system.sysUpTime.0 = Timeticks: (69189271) 8 days, 0:11:32.71 |
| |
| This is a little less obscure when using SNMPv2c or v3 requests: |
| |
| $ snmpget -v 2c localhost public sysUpTime |
| system.sysUpTime = No Such Instance currently exists |
| |
| |
| |
| Why do I sometimes get "End of MIB" when walking a tree, and sometimes not? |
| -------------------------------------------------------------------------- |
| |
| This depends on which MIB modules are supported by the agent you are |
| querying and what you're asking for. |
| |
| A tree is walked by repeatedly asking for "the next entry" until all the |
| values under that tree have been retrieved. However, the agent has no idea |
| that this is what's happening - all it sees is a request for "the next entry |
| after X". |
| |
| If the object X happens to be the last entry in a sub-tree, the agent will |
| provide the next object supported (as requested) even though this will be |
| in a different subtree. It's up to the querying tool to recognise that |
| this last result lies outside the area of interest, and simply discard it. |
| |
| If the object X happens to be the last entry supported by the agent, |
| it doesn't have another object to provide, so returns a suitable error. |
| The UCD tools report this with the message above. |
| |
| But in either case, the actual information provided will be the same. |
| |
| |
| |
| I cannot set any variables in the MIB. |
| ------------------------------------- |
| |
| There are three possible reasons for this: |
| |
| The majority of MIB objects are defined as "read-only" and inherently |
| cannot be changed via SET requests. |
| |
| Of those that can in principle be changed, not all have been implemented |
| as such in this agent. |
| |
| Even if SET support has been implemented, the agent may not be configured |
| to allow write access to this object. |
| |
| The example configuration file shipped with the basic distribution only |
| allows write access for the local host itself (and a suitable community |
| name must be configured first). |
| Ready-installed distributions (such as those shipped with Linux) tend |
| to be configured with read-only access to part of the mib tree (typically |
| just the system group) and no write access at all. |
| |
| To change this, you will need to set up the agent's access control |
| configuration. See the AGENT section for more details. |
| |
| Note that neither the community string "public" nor "private" can be |
| used to set veriables in a typical default configuration. |
| |
| |
| |
| Variables seem to disappear when I try to set them. Why? |
| -------------------------------------------------------- |
| |
| This is actually the same as the previous question - it just isn't |
| particularly obvious, particularly when using SNMPv1. A typical |
| example of this effect would be |
| |
| $ snmpget localhost public system.sysLocation.0 |
| system.sysLocation.0 = somewhere nearby |
| |
| $ snmpset localhost public system.sysLocation.0 s "right here" |
| Error in packet. |
| Reason: (noSuchName) There is no such variable name in this MIB. |
| This name doesn't exist: system.sysLocation.0 |
| |
| Trying the same request using SNMPv2 or above is somewhat more informative: |
| |
| $ snmpset -v 2c localhost public system.sysLocation.0 s "right here" |
| Error in packet. |
| Reason: notWritable |
| |
| The SNMPv1 error 'noSuchName' actually means: |
| |
| "You can't do that to this variable" |
| |
| This might be because the variable doesn't exist, it does exist but |
| you don't have access to it (but someone else may do), or it exists |
| but you can't perform that particular operation (i.e. changing it). |
| Similarly, the SNMPv2 error 'notWritable' means "not writeable in |
| this particular case" rather than "not writeable under any circumstances". |
| |
| If you are sure that the object is writeable (and has been implemented |
| as such), then you probably need to look at the agent access control. |
| See the AGENT section for more details. |
| |
| |
| |
| I get an error when trying to set a negative value - why? |
| -------------------------------------------------------- |
| |
| This is a different problem. What's happening here is that the |
| routine that parses the arguments to the 'snmpset' command is seeing |
| the '-' of the new value, and treating it as a command-line option. |
| This normally generates an error (since digits probably aren't valid |
| command line option). |
| |
| The easiest way to solve this is include the "end-of-option" |
| indicator '--' in the command line, somewhere before the new value |
| (but after all of the options, obviously). For example: |
| |
| snmpset -v 2c localhost public -- versionRestartAgent.0 i -1 |
| |
| (This will also fail, since -1 isn't an acceptable value for this |
| object, but it will be rejected by the agent, rather than confusing |
| the snmpset command!) |
| |
| |
| |
| How do I send traps and notifications? |
| --------------------------------------- |
| |
| Traps and notifications can be sent using the command 'snmptrap'. |
| The following examples generate the generic trap 'coldStart' and a |
| (dummy) enterprise specific trap '99' respectively: |
| |
| snmptrap -v 1 -c public localhost "" "" 0 0 "" |
| snmptrap -v 1 -c public localhost "" "" 6 99 "" |
| |
| The empty parameters "" will use suitable defaults for the relevant |
| values (enterprise OID, address of sender and current sysuptime). |
| |
| An SNMPv2 or SNMPv3 notification (either trap or inform) takes |
| the OID of the trap to send: |
| |
| snmptrap -v 2c -c public localhost "" UCD-SNMP-MIB::ucdStart |
| snmptrap -v 2c -c public localhost "" .1.3.6.1.4.1.2021.251.1 |
| |
| (These two are equivalent ways of specifying the same trap). |
| |
| Any of these commands can be followed by one or more varbinds, |
| using the same (OID/type/value) syntax as for 'snmpset': |
| |
| snmptrap -v 2c -c public localhost "" ucdStart sysContact.0 s "Dave" |
| |
| Generating traps from within the agent is covered in the AGENT and |
| CODING sections. |
| |
| You should also read the snmptrap tutorial at |
| http://www.net-snmp.org/tutorial/commands/snmptrap.html |
| which will help you understand everything you need to know about traps. |
| |
| |
| |
| How do I handle traps and notifications? |
| --------------------------------------- |
| |
| Handling received traps is done using the tool 'snmptrapd'. |
| This can log these traps via the syslog mechanism: |
| |
| snmptrapd -s -l7 (log to 'LOCAL7') |
| |
| printed to standard output |
| |
| snmptrapd -f -P |
| |
| or pass them to an external command. This last approach uses |
| a 'traphandle' directive in the configuration file 'snmptrapd.conf'. |
| A typical file might look something like: |
| |
| traphandle .1.3.6.1.6.3.1.5.1 page_me up |
| traphandle .1.3.6.1.4.1.2021.251.1 page_me up |
| traphandle .1.3.6.1.4.1.2021.251.2 page_me down |
| traphandle default log_it |
| |
| where 'page_me' and 'log_it' are the command to be run. (You probably |
| need to specify full pathnames, to ensure that the commands will be |
| found. They're just short here for readability). |
| |
| Note that the first entry uses the OID corresponding to the SNMPv1 |
| 'coldStart' trap. See the co-existence RFC (RFC 2576) for details |
| of mapping SNMPv1 traps to SNMPv2 OIDs. |
| |
| There's a tutorial with more details on the web site at |
| http://www.net-snmp.org/tutorial/commands/snmptrap.html |
| |
| |
| |
| How do I use SNMPv3? |
| ------------------- |
| |
| The simplest form of SNMPv3 request (unauthenticated, unencrypted) |
| would be something like: |
| |
| snmpget -v 3 -l noAuthNoPriv localhost sysUpTime.0 |
| |
| |
| An authenticated request would specify a username and pass phrase: |
| |
| snmpget -v 3 -l authNoPriv -u dave -A "Open the Door" |
| localhost sysUpTime.0 |
| |
| A fully secure request would also specify the privacy pass phrase: |
| |
| snmpget -v 3 -l authPriv -u dave -A "Open the Door" |
| -X "Bet you can't see me" localhost sysUpTime.0 |
| |
| |
| In practise, most of these would probably be set via configuration |
| directives in a personal $HOME/.snmp/snmp.conf file (note, *not* the |
| agent's snmpd.conf file). The equivalent settings for the third |
| example would be: |
| |
| defSecurityName dave |
| defSecurityLevel authPriv |
| defAuthPassphrase "Open the Door" |
| defPrivPassphrase "Bet you can't see me" |
| |
| |
| For how to configure the agent to respond to SNMPv3 requests, see |
| the AGENT section. |
| |
| |
| |
| How big can an SNMP request (or reply) be? |
| ----------------------------------------- |
| |
| The protocol definition specifies a "minimum maximum" packet size |
| (484 bytes for UDP), which all systems must support, but does not |
| attempt to define an upper bound for this maximum size. This is left |
| to each individual implementation. |
| |
| The UCD software uses a fixed size buffer of 1472 bytes to hold the |
| encoded packet, so all requests and responses must fit within this. |
| Unfortunately, it's not possible to predict how many varbinds this |
| corresponds to, since it depends on the type and actual values being |
| sent, as well as the corresponding OIDs. |
| |
| As a rule of thumb, sending 400 integer-valued varbinds seems to |
| work OK, while 300 string-valued varbinds triggers an overrun. |
| |
| |
| |
| How can I monitor my systems (disk, memory, etc)? |
| ------------------------------------------------ |
| |
| In general, the UCD suite consists of relatively low-level tools, |
| and there is nothing included that is designed for high-level, |
| long-term monitoring of trends in network traffic, disk or memory |
| usage, etc. |
| |
| There are a number of packages available that are designed for this |
| purpose. Two of the most widely used are MRTG (http://www.mrtg.org/) |
| and Cricket (http://cricket.sourceforge.net/). There are details of |
| how to set up Cricket to monitor some of the UCD extensions at |
| http://www.afn.org/~jam/software/cricket/ |
| |
| We have also set up a page that describes in detail how MRTG |
| can be set up to monitor disk, memory and cpu activity at |
| http://www.net-snmp.org/tutorial/mrtg/index.html |
| |
| The net-snmp package contains a web based manager itself that |
| runs on top of a mysql database, but it is extremely beta in |
| nature. See the manager/README file for details. |
| |
| |
| |
| Applications complain about entries in your example 'snmp.conf' file. Why? |
| -------------------------------------------------------------------------- |
| |
| The example configuration file 'EXAMPLE.conf' is designed as a config |
| for the agent, and should be installed as 'snmpd.conf' (note the 'd'). |
| The file 'snmp.conf' is intended for general configuration options, |
| applicable to all applications (via the SNMP library). |
| Rename (or merge) the 'snmp.conf' file to 'snmpd.conf', and this should |
| fix the problem. |
| Note that there is no example snmp.conf shipped with the standard |
| distribution. |
| |
| |
| |
| OK, what should I put in snmp.conf? |
| ---------------------------------- |
| |
| This is used to set common configuration values for most of the |
| applications, to avoid having to specify them every time. Examples |
| include the SNMPv3 settings mentioned above, defaults for which MIBs |
| to load and where from, and the default SNMP version, port and |
| (if appropriate) the community string to use. |
| |
| Some of these (such as the MIB file location), might belong in a |
| shared snmp.conf file (typically /usr/local/share/snmp/snmp.conf) to |
| apply to all users of the system. Others (particularly the SNMPv3 |
| security settings), are more likely to refer to a particular user, and |
| should go in a personal snmp.conf file (typically $HOME/.snmp/snmp.conf). |
| |
| Note that the UCD package does not come with an example snmp.conf file. |
| See 'snmpget -H' and/or the snmp.conf(5) man page for more details. |
| |
| You can also use the "snmpconf" command to help you generate your |
| snmp.conf configuration file (just run it and answer its questions). |
| |
| |
| |
| PERL |
| ==== |
| |
| Where can I get the perl SNMP package? |
| ------------------------------------- |
| |
| Joe Marzot's excellent perl SNMP module, which requires the ucd-snmp |
| library, is now included in the ucd-snmp source release. It's |
| located in the perl/SNMP subdirectory of the ucd-snmp source tree. |
| |
| It can also be found at any Comprehensive Perl Archive Network |
| (CPAN) site mirror in modules/by-module/SNMP. To find the CPAN site |
| nearest you, please see http://www.cpan.org/SITES.html. |
| |
| Consult the README file in the SNMP perl module distribution to find |
| out what version of the ucd-snmp library it needs to be linked against. |
| |
| |
| |
| How do I install the Perl SNMP module? |
| ------------------------------------- |
| |
| Assuming you have a reasonably new (and properly configured) perl system, |
| this should be simply: |
| |
| cd perl/SNMP |
| perl Makefile.PL |
| (press RETURN when prompted for host and community) |
| make |
| make test |
| make install (probably as root) |
| |
| |
| |
| But compiling this fails! Why? |
| ----------------------------- |
| |
| The perl module tends to delve quite deeply into the internals of the |
| main UCD snmp library, and so is quite sensitive to changes within the |
| library. It's important to use the correct version of the module, that |
| corresponds to the version of the library you have installed. If you're |
| working with the main UCD distribution, the appropriate version of the |
| perl module is shipped as part of this, but you *must* have |
| run "make install" on the main UCD distribution *first*. |
| |
| If you're working with a ready-installed version of the library, make |
| sure you obtain a compatible version of the perl module. |
| |
| |
| |
| Compiling the perl module works OK, but 'make test' fails. Why? |
| -------------------------------------------------------------- |
| |
| That's difficult to answer in general. |
| Some of the perl tests are rather picky, so this may simply be |
| some minor inconsistency between your precise setup, and the |
| expectations of the test environment. |
| |
| Check that you are working with the perl distribution that matches |
| the SNMP libraries (use the 'perl/SNMP' in preference to CPAN), and |
| that you have installed the main libraries successfully (uninstall |
| any old versions if you're having trouble). |
| |
| If all this looks OK, and if most of the tests pass, then it's |
| probably safe to run 'make install' anyway. Probably. |
| |
| |
| |
| I'm trying to use mib2c (or tkmib) and it can't locate SNMP.pm? |
| ------------------------------------------------------------ |
| |
| That's probably because the SNMP perl module hasn't been installed. |
| It's not part of the standard perl distribution, nor is it installed |
| by default in RedHat linux (for example). |
| You'll need to install it. See the previous two questions. |
| |
| |
| |
| I'm trying to use mib2c (or tkmib) and it can't load SNMP.so? |
| ------------------------------------------------------------ |
| |
| This is probably the same problem. Either the SNMP module |
| hasn't been installed, or it's the wrong version. See the |
| previous two questions. |
| |
| |
| |
| I'm trying to use tkmib and it can't locate Tk.pm? |
| ------------------------------------------------- |
| |
| Tk.pm is another Perl package that needs to be installed before tkmib |
| will run. It's also available on Perl CPAN. We suggest using version |
| "Tk800.011" or later. It can be installed by issuing the command: |
| |
| perl -MCPAN -e shell ; "install Tk" |
| |
| |
| |
| MIBS |
| ==== |
| |
| Where can I find a MIB compiler? |
| ------------------------------- |
| |
| That depends what you mean by a "MIB compiler". There are at least two |
| types of tool that are commonly referred to by this name. |
| |
| The first is a tool to check MIB files for validity. The functionality |
| of this is mostly integrated within the MIB parser (part of the UCD library) |
| and hence included in all the applications. The tool 'snmptranslate' is |
| probably the most appropriate for this purpose. |
| Note that the parser is fairly forgiving (see 'What ASN.1 parser is used' |
| below), so this should not be regarded as a stamp of approval. |
| |
| The second type of tool is one to turn a MIB specification into C code, |
| specifically one designed to aid agent implementation. The command 'mib2c' |
| is an example of such a tool for the UCD agent. |
| See the CODING section for more information. |
| |
| |
| |
| I can't load any of the mib files, and they seem to be missing |
| the first two characters of the filename. What's happening? |
| ----------------------------------------------------------- |
| |
| This is a problem experienced with Sun systems when the tools have |
| been compiled with a mixture of BSD and Solaris environments. |
| You'll need to re-configure and compile the tools, making sure that |
| '/usr/ucb' is not in your PATH (or at least comes at the end). |
| |
| |
| |
| Why aren't my mib files being read in? |
| ------------------------------------- |
| |
| The UCD library only loads a subset of MIB files by default. This |
| list is set at when the suite is first configured and compiled, and |
| basically corresponds to the list of modules that the agent supports. |
| (This is a simplification, but is a reasonable first approximation). |
| |
| You can override this by using the command-line option '-m', the |
| environmental variable 'MIBS' or the snmp.conf directive 'mibs'. |
| Each of these take a (colon-separated) list of MIB module names |
| to load. Starting the list with a '+' character will add them to |
| the default list - otherwise it replaces the defaults. |
| |
| Using the special value 'ALL' will load all the MIB files that |
| the library can find. |
| |
| |
| Alternatively, the tools may be looking in the wrong place. |
| The default location for the mib files is /usr/local/share/snmp/mibs. |
| Again, this is set when the suite is first configured and compiled. |
| This can be changed using the environmental variable 'MIBDIRS' |
| or the snmp.conf directive 'mibdirs'. |
| |
| Note that this may very well affect you if you've installed a |
| new version of the suite manually, replacing one provided by the |
| supplier (which typically would use a more 'central' location). |
| |
| |
| Finally, are you sure that you've installed the MIB files? |
| If you've compiled the suite from scratch, you need to run |
| "make install" at least once, before the tools will be able to |
| find the MIB files. This is unlikely to be a problem if you've |
| been working with the tools for a while, but can bite those coming |
| fresh to the SNMP world. |
| |
| |
| |
| I'm getting answers, but they're all numbers. Why? |
| ------------------------------------------------- |
| |
| This is actually the same as the previous question. Because the tools |
| don't read in every MIB module they can find, it is quite possible |
| for results from an agent to refer to modules that have not been loaded |
| (particularly with GETNEXT requests, or when walking a tree). |
| The tools will report the answer quite correctly, but won't translate |
| identifiers and enumerations into readable strings. To fix this, use |
| the environmental variables MIBS or MIBFILES (or the '-m' and '-M' flags) |
| to read in the relevant module files. |
| |
| |
| |
| What does "Cannot find module (XXX-MIB)" mean? |
| --------------------------------------------- |
| |
| This is similar to the previous questions. In this case, it's |
| stating that it can't find the specified module - either becuase |
| it's not installed properly, or the name used is subtly wrong. |
| |
| If it's just one or two modules that are not being found, check |
| that the files are in the expected location, are readable, and the |
| name being used is correct. Note that the name reported is the |
| name of the MIB module, which is not necessarily the same as the |
| name of the file. See the question 'How do I add a MIB to the tools?' |
| for more details on this. |
| |
| If the tool is generating a whole slew of errors, then it's |
| likely that either the MIB files haven't been installed at all, |
| or the library is looking in the wrong place. See the previous |
| two questions. |
| |
| |
| |
| The parser doesn't handle comments properly. Why not? |
| ------------------------------------------------------------ |
| |
| The most likely reason is that the line in question contains two |
| (or more) sequences of pairs of dashes. This is often used to try |
| and "comment out" an unwanted line that already contains a comment: |
| |
| -- broken ::= { myMIB 1 } -- This isn't working yet |
| |
| The assumption here is that a comment continues to the end of the line. |
| Unfortunately, this assumption is not correct. |
| A comment will continue either to the end of the line, or the next |
| occurance of a pair of dashes. Thus in this case, the definition of |
| "broken" is commented out (as intended) but the following text is |
| treated as part of the MIB, and will generate an error. |
| |
| A similar effect can be obtained when a line of dashes has been used |
| to try and mark separate parts of a MIB file. |
| |
| Most of the applications have a command-line option (-Pc) which will |
| work around this problem by treating the whole line as a comment. But |
| this is not strictly legal, and the offending MIB file should really be |
| corrected. |
| |
| |
| |
| How do I replace MIB values with new ones? |
| ----------------------------------------- |
| |
| The UCD parser generally takes the first definition it sees for each |
| object in the MIB hierarchy. Even if you specify your file to be read |
| first, if the IMPORTS clauses reference a MIB with competing objects, |
| those objects will be parsed first. |
| |
| When specifying the Replace MIB command-line option (-PR), the parser |
| will use definitions sourced from the most recent MIB file. |
| The parser will replace MIB objects when the sub-identifier and name match. |
| |
| Caution: Using Replace MIB, there is NO guarantee that the resulting |
| MIB tree will be correct. Other MIB objects matching the name but |
| not the sub-identifier will persist. Sub-hierarchies may be reparented. |
| In particular, random access searching [see man 1 snmpcmd] |
| may give unexpected result. |
| The Replace MIB option is experimental, buyer beware, carpe diem, etc. |
| |
| Here are a few considerations to help you obtain good results. |
| These hold true even if you never use the Replace MIB feature. |
| Your suggestions for improvement are welcomed. |
| |
| 1. The parser searches the specified directories and attempt |
| to parse every file whose path does not begin with "." (period). |
| Remove (or rename) older MIB files from these directories. |
| Rename "README" to ".README" , etc. |
| |
| 2. Hint: the parser's module list is in LIFO order. You may see better |
| results if the directory with the most correct MIB files is |
| specified last in the MIBDIRS environment. |
| |
| 3. Constrain the parser to not read in default MIB files by setting |
| the MIBS environment to the environment separator character |
| [semi-colon on win32, colon everywhere else]. |
| Setting this to "" may also have the same effect. |
| |
| 4. The MIBFILES environment can specify the path of the new MIB file. |
| |
| Within a program, the call |
| ds_set_boolean(DS_LIBRARY_ID, DS_LIB_MIB_REPLACE, 1 | 0) |
| will enable or disable the Replace MIB feature respectively. |
| If you're having problems loading a particular MIB file, this |
| call can be used to disable this feature, before using read_mib() to |
| load the required file, and then re-enabling the Replace MIB feature. |
| (or vice versa, as appropriate). |
| |
| |
| |
| How can I get more information about these MIB file problems? |
| ------------------------------------------------------------ |
| |
| The command 'snmptranslate' is used to translate between numeric |
| and symbolic forms of OIDs. It uses the same routines as the |
| 'active' commands, but does not rely on communicating successfully |
| with a network management agent. As such, it is a useful tool |
| for identifying problems with reading in MIB files. |
| |
| In particular, the following options may be useful in |
| identifying problems: |
| -Pw warns about conflicting symbols |
| -PW prints more verbose warnings about other problems as well |
| (in both cases, ignore the 'xmalloc' reports) |
| -p prints a list of the entries that have been read in |
| (including the MIBs they belong to) |
| -T provides sub-options for various views of these entries |
| |
| There are other '-P' options to control various aspects of MIB parsing. |
| See the 'snmptranslate(1)' and 'snmpcmd(1)' man pages for more details, |
| or the tutorial at |
| http://www.net-snmp.org/tutorial/commands/snmptranslate.html |
| |
| |
| |
| What's this about "too many imported symbols"? |
| --------------------------------------------- |
| |
| Any MIB file starts with an (optional) list of identifiers that |
| it "imports" from other files. The parser implements this using |
| a fixed size buffer to hold the import information. |
| There are two circumstances in which this can result in the |
| error message shown above. |
| |
| Firstly, if the MIB file refers to an unususally large number |
| of external identifiers. Handling this case requires a (trivial) |
| patch to the parsing code. Contact the coders list for advice. |
| (This is extremely rare - the only example that |
| we've come across is the Cabletron Trap MIB). |
| |
| Much more common is a syntax error in the IMPORTS clause of the |
| MIB file in question. In particular, check that this ends in a |
| semicolon, before going on to the main definition section. |
| |
| |
| |
| AGENT |
| ===== |
| |
| What MIBs are supported? |
| ----------------------- |
| |
| The following MIBs are supported (at least in part): |
| |
| - MIB-2 General network statistics (RFC 1213) |
| - UCD agent extensions |
| (processes, disks, memory, load average, |
| shell commands, error handling) |
| - Host Resources (RFC 1514) initial implementation |
| - SNMPv3 MIBS (RFCs 2571-6) |
| |
| The SNMPv2 Party and Manager-to-Manager MIBs (RFCs 1447 & 1451) have been |
| withdrawn. |
| |
| |
| |
| What protocols are supported? |
| ---------------------------- |
| |
| The agent supports all three current versions of SNMP (v1, v2c and v3), |
| over both UDP and TCP transports, as well as a SMUX (RFC 1227) master |
| agent, and AgentX (RFC 2257 ) in both master and subagent roles. |
| |
| |
| |
| How do I configure the agent? |
| ---------------------------- |
| |
| That depends on what you want it to do. See the snmpd.conf(5) manual |
| page for the possibilities. |
| |
| You can also run the "snmpconf" perl script to help you create this |
| file. Start off with 'snmpconf -g basic_setup' to get you going. |
| |
| |
| |
| How do I add a MIB to the agent? |
| ------------------------------- |
| How do I add functionality? |
| -------------------------- |
| |
| While simply adding a file to the MIB directory (and possibly tweaking |
| the list of MIBs to load) is sufficient for the tools, unfortunately |
| extending the functionality of the agent to include this is not so simple. |
| In fact, the agent makes little or no use of these files, and will work |
| quite happily without them. All the information about the syntax and |
| scope of the variables supported is hardwired into the implementation |
| of the agent. |
| |
| There are a number of alternative ways to add functionality for a new |
| MIB to the agent. |
| |
| Firstly, it is possible that the agent distribution already includes |
| the desired functionality, but this has simply not been configured in |
| to the running version. This is done using the configure option |
| --with-mib-modules="list" |
| (where "list" is a space-separated list of modules to include) then |
| recompiling the agent. |
| Note that some functionality concerned with monitoring and managing |
| unix hosts is included in the UCD extension modules, which are located |
| within the 'private' branch of the MIB tree. This is covered in a later |
| question in this FAQ. |
| |
| Secondly, it is possible for the agent to run commands or shell scripts |
| in response to queries. These can obtain and report the necessary |
| information, or perform actions as required. |
| Detailed information and examples are provided in the snmpd(1) and |
| snmpd.conf(5) manual pages, and the EXAMPLE.conf file. |
| This is known as "pass-through" support. |
| |
| Thirdly, it may be possible to link another agent (which already |
| supports the desired MIB), as a "subagent" of the UCD master (or |
| vice versa). The possibilities here are SMUX, AgentX or proxied |
| SNMP (see the next question but one). |
| |
| Finally, the agent itself can be extended to support additional MIB |
| groups, by writing the necessary C code, and including this within |
| the main agent - either statically compiled in, or dynamically loaded. |
| This is covered further in the next section. |
| |
| Note that there is no visible difference between 'pass-through' |
| MIB support, subagents, and modules implemented within the main agent |
| itself. Tools querying the agent will see a single MIB structure. |
| |
| |
| |
| What's the difference between 'exec', 'sh' and 'pass'? |
| ----------------------------------------------------- |
| |
| 'exec' will fork off the specified command and return the exit status |
| and/or the output. Arguments are passed directly to the command. |
| |
| 'sh' is similar, but invokes a shell to run the command line given. |
| This means that quoted arguments will be recognised as such, and also |
| allows redirection, and other similar shell interpretation. |
| |
| Neither of these mechanisms require the command to have any knowledge |
| of the fact that they are being used in this manner. Note that return |
| values are cached within the agent for 30 seconds, rather than invoking |
| the command for every request. |
| |
| |
| 'pass' is a more general mechanism for extending the agent, and the |
| command given will be invoked for any request within the specific MIB |
| subtree. Details of precisely how this command will be called in |
| various circumstances is given in the 'snmpd.conf(5)' man page. |
| |
| 'pass-persist' is similar, but the command will continue running |
| even once the initial request has been answered. |
| |
| See 'snmpd.conf(5)' for more details. |
| |
| |
| |
| What's the difference between AgentX, SMUX and proxied SNMP? |
| ----------------------------------------------------------- |
| |
| All three are protocols that can be used to make two or more agents |
| appear as one to the querying application. In each case, one agent |
| takes the role of "master", and delegates requests to one of the others |
| as and where this is appropriate. The differences between them mainly |
| relate to how data is represented, and the mechanisms for communication |
| between master and subagents. |
| |
| SMUX and proxy SNMP both essentially use the standard SNMP packet format. |
| The main difference is that a proxy SNMP subagent need not be aware that |
| it is acting in such a role. It typically listens on a non-standard port, |
| and simply receives requests as usual, forwarded from the master agent. |
| The main issue to be aware of is that such requests will usually appear |
| to come from the local host, and this may affect how the access control |
| mechanisms need to be set up. |
| |
| SMUX uses a similar packet format, but the subagent "registers" with |
| the master agent, providing a suitable password. The UCD agent includes |
| the possibility of acting as a SMUX master agent, but the suite does not |
| include a subagent API. Note that the SMUX protocol has essentially |
| been superceded by AgentX, but is still provided in order to support |
| existing SMUX subagents. |
| See the file 'agent/mibgroup/README.smux' for details. |
| |
| AgentX uses a more compact (and simpler) packet format, with a richer |
| range of administrative commands, and provides a more flexible and reliable |
| extension mechanism. The UCD agent can be used in both master and subagent |
| roles, and the agent library can also be used to embed an AgentX subagent |
| within another application. |
| See the file 'README.agentx' for details. |
| |
| Note that support for SMUX is not configured in by default. You will |
| need to run configure with the option |
| |
| --with-mib-modules=smux |
| |
| Starting from release 4.2.1, AgentX support is now included by default, |
| but needs to be explicitly activated in the master agent. Do this by |
| adding the line |
| |
| master agentx |
| |
| to the snmpd.conf file before starting the agent. Note that AgentX |
| support is still experimental, and should not be used on production |
| systems. See README.agentx for details. |
| |
| |
| |
| Which should I use? |
| ------------------ |
| |
| That's a difficult question. |
| |
| Comparing the three protocols, SNMP was not originally designed |
| as an internal subagent-communication protocol, and there are |
| certain architectural limitations to SMUX, which were addressed |
| as part of the design of AgentX. These include such aspects as |
| reliable handling of SET requests (particularly in the face of |
| failures), a common value for sysUpTime, and a mechanism for |
| sharing tables across multiple subagents. |
| So from a purely functional point of view, AgentX is the most |
| appropriate choice for subagent communication. |
| |
| However, the UCD AgentX implementation (while significantly |
| more mature than it has been), is still not complete or without |
| known problems. It's probably sufficiently stable for normal |
| day-to-day use, but isn't really ready for use in mission-critical |
| systems. |
| The proxy-SNMP support is also still experimental, and hasn't |
| received the same level of active use that the AgentX code has. |
| So it's uncertain quite how reliable this code might be. |
| The SMUX support is the most mature of the three, so is probably |
| the safest choice. But it is no longer being actively maintained, |
| as the original author has moved on, and the current developers |
| don't use this facility. If it meets your needs, then fine - but |
| we can't promise to fix bugs. (Of course, if you can supply a |
| fix, then we'll update the code accordingly). And this is only |
| available as a master agent anyway. This package does not include |
| a SMUX subagent toolkit. |
| |
| This decision will probably be dictated by external considerations |
| (i.e. the other agents you need to combine with). Ideally, you |
| should be looking towards AgentX, but this is not always possible. |
| |
| Note that as far as individual MIB modules are concerned, the |
| protocol used to transport the request is more or less irrelevant. |
| The same information is being requested (or set) each time, so |
| a MIB module ought to be protocol-independent. This was one of |
| the design aims of the AgentX support, and the exact same module |
| code can be included as part of a pure-SNMP master agent, or an |
| AgentX subagent, with no modifications needed. |
| (This could also be extended to implement a SMUX subagent, |
| simply by providing a suitable driving architecture round the |
| common variable-handling code. But don't hold your breath). |
| |
| |
| |
| How can I combine two copies of the 'mib2' tree from separate subagents? |
| ----------------------------------------------------------------------- |
| |
| At the moment, you can't. Sorry about that. |
| |
| Ideally, this ought to be possible by using the community string or |
| the SNMPv3 context to distinguish between parallel MIB trees. But |
| support for this has not been implemented in the UCD agent. (Though |
| it is planned). |
| Probably the only way to handle this at the moment, is to tweak |
| one of the subagents to use a different set of (non-standard) OID |
| assignments - perhaps by relocating the whole of the subtree to |
| another (private) OID. |
| |
| We realise that this is not ideal, but it's the best we can offer |
| at the moment. |
| |
| |
| |
| What traps are sent by the agent? |
| -------------------------------- |
| |
| The agent sends a 'coldStart(0)' trap when it first starts up, and a |
| UCD-specific trap 'ucdShutdown' when it stops. It can also be configured |
| to send an 'authenticationFailure(4)' trap when it receives an SNMPv1 |
| request using an unknown community name. It does not currently generate |
| either 'coldStart(0)' or 'warmStart(1)' traps on being re-configured, |
| though this would be fairly simple to add. (The main difficulty would |
| be determining whether the configuration had changed or not). |
| |
| The agent does not send 'linkUp' or 'linkDown' traps. Generating such |
| traps would be simple enough, but the difficulty is in recognising when |
| they should be generated. See the question on generating traps in the |
| CODING section for more discussion of this. |
| |
| With all these alerts, the agent also needs to be configured with |
| (one or more) destinations to send them to, specifying the type of |
| notification (v1 or v2 trap, or v2 inform) and the community name to |
| use. This uses the snmpd.conf directives 'trapsink', 'trap2sink' and |
| 'informsink' for the destination type, and 'trapcommunity' for the |
| community name. SNMPv3 destinations can be configured using the directive |
| 'trapsess'. See the snmpd.conf man page for details. |
| |
| Note that all notifications will be sent to all destinations. The |
| agent does not (currently) support notification filtering. |
| |
| |
| |
| When I run the agent it runs and then quits without staying around. Why? |
| ----------------------------------------------------------------------- |
| |
| Firstly, are you certain that this is what is happening? |
| |
| The normal operation of the agent is to 'fork' itself into the |
| background, detaching itself so that it will continue running even |
| when you log out, and freeing the command line for subsequent use. |
| This looks at first sight as if the agent has died, but using 'ps' |
| to show all processes should reveal that the agent is still running. |
| |
| To prevent this behaviour (such as when attempting to debug the |
| agent), you can start it with the '-f' flag. This suppresses the |
| fork, and the agent will run as a 'normal' command. It's also often |
| useful to use the '-L' flag, to log messages to stdout. |
| |
| On the other hand, if 'ps' shows that the agent is not running, then |
| this is an error, and probably show that something went wrong in |
| starting the agent up. Check the agent log file for any error messages, |
| or run it with '-f -L' and see what it reports. |
| |
| |
| |
| How can I stop other people getting at my agent? |
| ----------------------------------------------- |
| |
| Firstly, are you concerned with read access or write access? |
| |
| As far as changing things on the agent is concerned, there is very |
| little that can actually be altered (see the answer to " I cannot set |
| any variables in the MIB" above). |
| |
| If you are using the example config file, this is set up to allow |
| read access from your local network, and write access only from the |
| system itself (accessed as 'localhost'), both using the community name |
| specified. You will need to set appropriate values for both NETWORK |
| and COMMUNITY in this file before using it. |
| This mechanism can also be used to control access much more precisely. |
| (see the next questions for details) |
| |
| Other options include: |
| - Blocking access to port 161 from outside your organisation |
| (using filters on network routers) |
| - Configuring TCP wrapper support ("--with-libwrap") |
| This uses the TCP 'libwrap' library (available separately) |
| to allow/deny access via /etc/hosts.{allow,deny} |
| |
| For strict security you should use only SNMPv3, which is the secure |
| form of the protocol. |
| |
| |
| |
| How can I listen on just one particular interface? |
| ------------------------------------------------- |
| |
| Normally, the agent will bind to the specified port on all interfaces |
| on the system, and accept request received from any of them. With |
| version 4.2, the '-p' option can now be used to listen on individual |
| interfaces. For example, |
| |
| snmpd -p 161@127.0.0.1 |
| |
| will listen (on the standard port) on the loopback interface only, and |
| |
| snmpd -p 6161@10.0.0.1 |
| |
| will listen on port 6161, on the (internal network) interface with address |
| 10.0.0.1. If you want to listen on multiple interfaces (but not all), |
| then simply repeat this option for each one: |
| |
| snmpd -p 161@127.0.0.1 -p 161@10.0.0.1 |
| |
| The AgentX port option ('-x') works in much the same way. Unfortunately, |
| this uses a slightly different syntax to specify interface and port |
| number ( "-x 705:10.0.0.1" - with a ':' rather than '@'). |
| |
| |
| |
| How do I configure access control? |
| --------------------------------- |
| |
| The simplest way is to use the configure directives: |
| |
| rocommunity public |
| rwcommunity private |
| |
| These specify the community names to accept for read-only and |
| read-write access to the whole of the supported MIB tree. |
| (Obviously you can change these community strings to match |
| your requirements - which is a particularly good idea in the |
| case of 'rwcommunity'!) |
| |
| These can also be restricted to particular subtrees, and/or request |
| sources. Similarly, the configure directives 'rouser' and 'rwuser' |
| can be used to allow the specified SNMPv3-authenticated users access |
| to all or part of the MIB tree. See 'snmpd.conf(5)'. |
| |
| These are effectively wrappers round the core access control |
| mechanisms. This uses four directives 'com2sec', 'group', 'view' |
| and 'access', and provides a more efficient and flexible control |
| over who can access what portions of the tree. |
| |
| See the next question for the gory details. |
| |
| |
| |
| I don't understand the new access control stuff - what does it mean? |
| ------------------------------------------------------------------- |
| |
| The idea behind the new access control model is to give a more flexible |
| way of specifying who can see and do what within the MIB tree. |
| It's more complicated to understand than the old community style, but |
| that's because it can do a whole lot more. |
| |
| There are four configuration keywords in the new scheme: |
| 'com2sec', 'group', 'view', and 'access' |
| |
| We'll consider these one at a time, starting with 'access'. |
| (Because I feel like starting with the last one, that's why - OK?) |
| |
| |
| The "access" keyword has the job of specifying who has access to |
| which bits of the MIB tree. This has eight parameters, so can look |
| rather offputting. Most of these can be safely left with default values |
| in most cases (so don't you worry your pretty little head about them). |
| The syntax is |
| |
| access {group} "" any noauth exact {read-tree} {write-tree} {notify-tree} |
| |
| where the entries in braces need to be defined elsewhere (I'm coming |
| to that - be patient!), and the rest can be left as shown here. |
| |
| [ If you really want to know, the 'sec.model' field can be used |
| to have an access line that's only relevant to particular |
| versions of SNMP (such v1 or v2c) rather than "any" version, |
| and the 'sec.level' field can be used to ensure that the |
| request is authenticated or encrypted. |
| You'll have to ask Niels about the other two!] |
| |
| |
| The "view" keyword is used to define particular bits of the MIB tree, |
| for use in the last three field of the access entry. |
| This has the syntax |
| |
| view {name} included/excluded {subtree} {mask} |
| |
| where {name} is the identifier to be used for this view (i.e. what should |
| appear in the access entry), and {subtree} is the portion of the MIB tree |
| that this name refers to (in either numeric or named form). |
| Note that the name of the view does not have to have anything to do |
| with the MIB sub-identifier names - it's purely an identifying tag for |
| use within the config file (though choosing a meaningful name is, as |
| always, a very good idea). |
| |
| The {mask} field is used to control which elements of the OID subtree |
| should be regarded as relevant when determining which view an OID is in. |
| Normally, the whole of the OID should be included, so you'll need a mask |
| with as many bits set as there are OID elements. |
| Thus, in the example config file, ".1" (i.e. the whole dod tree) has |
| one element, so the mask has one bit set (counting from the most |
| significant) - i.e. '80' (in hex). |
| ".iso.org.dod.internet.mgmt.mib-2" has six elements, so six bits set ('fc'). |
| "system" is short for ".iso.org.dod.internet.mgmt.mib-2.system", which |
| has seven elements, and so seven bits in its mask (hence 'fe') |
| If there are more than eight elements, you specify the longer masks |
| as single octet values, separated by dots (e.g. 'ff.c0' for 10 bits) |
| The third field can be used to include or exclude particular portions |
| of the MIB from the view, and different lines can use the same view name |
| to build up a more complicated view, if that's what's needed. |
| |
| The three view fields in the access line are used to control which |
| portions of the MIB tree a particular {group} can see (GET et al), |
| alter (SET), or request NOTIFYs on. |
| |
| |
| |
| That's dealt with the "what" - now for the "who". |
| This is the role of the "group" and "com2sec" entries. |
| |
| The "group" keyword gives general control, by mapping between a "security |
| name" (for a particular protocol version), and the internal name used in the |
| access line. Note that the token "any" is no longer acceptable for the |
| security model - the original support for this was due due to a misreading |
| of the RFC. You should replace any such line with separate versions for |
| each of the desired security models ('v1', 'v2c' & 'usm'). |
| |
| For SNMPv1 and SNMPv2c, the group line is just an intermediate step |
| between the "access" line and the "com2sec" line, which is the last bit |
| of the jigsaw. The "com2sec" entry is used to determine a "security name" |
| from the traditional community string, taking into account where the request |
| has come from. Thus the same community string can give access to different |
| portions of the tree, depending on where the request is sent from. |
| |
| For example, in the example config file, there are two com2sec lines |
| with the community string "public" - one is valid from anywhere (with |
| the security name "public") and one is only valid from the local network |
| (using the security name "mynet"). |
| The group lines convert these security names into the groups "public" |
| and "mygroup" respectively, and the access lines give these two groups |
| the ability to GET values in the 'system' sub-tree (from anywhere) or |
| the 'mib-2' sub-tree (from the local network). Neither of these can |
| SET any values though, (since the write-tree is "none" in both cases). |
| Someone on the local machine, using the community string "private", |
| has the security name "local" and the group name "local", and hence has |
| full access (both GET and SET, as well as NOTIFY) to the whole of the |
| MIB tree (or at least everything under .1, which covers most things!) |
| |
| Note that the three occurrences of "public", as community string, |
| security name and group name, are three totally separate things. |
| You can't use a community string in a security name field, or either |
| of these as a group name (or vice versa), unless you set up suitable |
| entries to map one name onto the other. |
| |
| With SNMPv3, the security name is part of the basic protocol, and can |
| be used directly. |
| |
| And here concludes our tour of the view-based access control mechanism. |
| Phew! |
| |
| |
| |
| How do I configure SNMPv3 users? |
| ------------------------------- |
| |
| Create a file /var/ucd-snmp/snmpd.conf file, containing the line |
| |
| createUser {myUser} MD5 {myPassword} DES |
| |
| (where {myUser} and {myPassword} are the appropriate values, _without_ |
| the braces). Then start (or re-start) the snmpd agent. |
| This will create the new user. See the access control entries above |
| for how to use this, and the file 'README.snmpv3' for more details. |
| |
| |
| |
| The 'createUser' line disappears when I start the agent. Why? |
| ------------------------------------------------------------- |
| |
| That's deliberate. The agent removes the (human-readable) 'createUser' |
| directive, and replaces it with an equivalent 'usmUser'. This |
| contains the same information, but in a form that's only meaningful |
| internally. This means that the password is not longer stored in |
| a human-readable form. Additionally, the password has been converted |
| to a key that can only be used to access the local machine. If someone |
| stole the new usmUser line on this machine, they could not use that |
| information to access any of your other agents. |
| |
| |
| |
| What's the difference between /var/ucd-snmp and /usr/local/share/snmp? |
| --------------------------------------------------------------------- |
| |
| Most "static" agent configuration should go in the traditional location |
| (typically /usr/local/share/snmp/snmpd.conf). The /var/ucd-snmp |
| location is used for information set during the running of the agent, |
| which needs to be persistent between one run of the agent and the next. |
| |
| Putting the 'createUser' line in this persistent file is an exception, |
| for security reasons (see above). In general you shouldn't need to put |
| anything else here. |
| |
| |
| |
| My new agent is ignoring the old snmpd.conf file. Why? |
| ----------------------------------------------------- |
| |
| The most likely explanation is that the new version of the agent is |
| looking in a different location than the previous one. This is commonly |
| experienced when replacing a ready-installed version (e.g. from a Linux |
| distribution), with the current release installed from the source. |
| |
| The default location for this file with the basic distribution is |
| /usr/local/share/snmp/snmpd.conf (or PREFIX/share/snmp/snmpd.conf). |
| Ready-installed versions often look for the file as /etc/snmpd.conf. |
| Try moving the old config file to the new location, and restart the agent. |
| |
| |
| |
| Why am I getting "Connection refused"? |
| ------------------------------------- |
| |
| This is actually nothing to do with the access control mechanism |
| (though that's an understandable mistake). This is the result of |
| the TCP wrapper mechanism using the files 'hosts.allow' and 'hosts.deny' |
| to control access to the service. Some distributions (such as RedHat |
| Linux) come with this enabled automatically - otherwise you need to |
| select it explicitly by configuring using '--with-libwrap'. |
| |
| The simplest way to avoid this problem is to add the line |
| |
| snmpd: ALL |
| |
| in the file /etc/hosts.allow (or wherever this file is on your system). |
| |
| |
| |
| I'm getting errors about "bad security model" - why? |
| ---------------------------------------------------- |
| |
| Until release 4.2, the access control handling accepted the token "any" |
| to cover all of the recognised security models. This is explicitly |
| forbidden in the relevant RFC, so support for this is being withdrawn. |
| As an interim measure, it is currently accepted (with the warning you |
| see), but this will not be the case in future releases of the agent. |
| |
| You should replace the token 'any' with 'v1', 'v2c' or 'usm' as |
| appropriate. If you want to support all three of these security models, |
| you'll need to use three distinct group lines, one for each. See the |
| example snmpd.conf file for details. |
| |
| |
| |
| I'm getting errors about "bad prefix match parameter" - why? |
| ------------------------------------------------------------ |
| |
| This is similar to the previous question. With 4.2, the syntax of the |
| 'access' configure line has changed, and a value of '0' is no longer |
| acceptable for the sixth field. Simply replace this with the word 'exact'. |
| |
| |
| |
| Why can't I see values in the UCDavis 'extensible' or 'disk' trees? |
| ------------------------------------------------------------------ |
| |
| Both these trees are designed to report things you ask it to report |
| on. If you don't declare anything in the snmpd.conf file for it to |
| monitor, it will not report anything. See the snmpd.conf manual page |
| and the EXAMPLE.conf file for details on configuring the agent. |
| |
| Optionally, run snmpconf -g monitoring to help you set up this |
| section of the snmpd.conf file. |
| |
| |
| |
| Why can't I see values in the UCDavis 'memory' or 'vmstat' trees? |
| ---------------------------------------------------------------- |
| |
| These mib modules are not supported on all operating systems, and |
| will not be included on any other system. Currently, they are only |
| supported on Linux, HP-UX (memory only), Solaris, BSDi (vmstat on |
| BSDi4 only), FreeBSD, NetBSD and OpenBSD. |
| If you want to help port it to other systems, let us know. |
| |
| |
| |
| What do the CPU statistics mean - is this the load average? |
| ---------------------------------------------------------- |
| |
| Unfortunately, the original definition of the various CPU statistics |
| was a little vague. It referred to a "percentage", without specifying |
| what period this should be calculated over. It was therefore |
| implemented slightly differently on different architectures. |
| |
| The 4.2 release includes "raw counters", which can be used to |
| calculate the percentage usage over any desired period. This is |
| the "right" way to handle things in the SNMP model. |
| |
| Note that this is different from the Unix load average, which is |
| available via the loadTable, and is supported on all architectures. |
| |
| |
| |
| What about multi-processor systems? |
| ---------------------------------- |
| |
| Sorry - the CPU statistics (both original percentages, and the |
| newer raw statistics) both refer to the system as a whole. There |
| is currently no way to access individual statistics for a particular |
| processor. |
| |
| Note that although the Host Resources table includes a hrProcessorTable, |
| the current implementation suffers from two major flaws. Firstly, it |
| doesn't currently recognise the presence of multiple processors, and |
| simply assumes that all systems have precisely one CPU. Secondly, it |
| doesn't calculate the hrProcessorLoad value correctly, and either returns |
| a dummy value (based on the load average) or nothing at all. |
| |
| If you want to monitor a multi-processor system, you're currently |
| out of luck. But you've got the source, so you can always have a |
| go yourself :-) |
| |
| |
| |
| The speed/type of my network interfaces is wrong - how can I fix it? |
| ------------------------------------------------------------------- |
| |
| Some operating systems will provide a mechanism for determining |
| the speed and type of network interfaces, but many do not. In this |
| case, the agent attempts to guess the most appropriate values, based |
| on the name of the interface. |
| Version 4.2 allows you to override these guessed values, using the |
| configuration directive 'interface', specifying the name, type and |
| speed of a particular interface. This is particularly useful for |
| fast-ethernet, or dial-up interfaces, where the speed cannot be |
| guessed from the name. |
| See the snmpd.conf(5) man page for details. |
| |
| |
| |
| The interface statistics for my subinterfaces are all zero - why? |
| ---------------------------------------------------------------- |
| |
| Unfortunately, most kernels that support multiple logical |
| interfaces on a single physical interface, don't keep separate |
| statistics for each of these. They simply report the overall |
| statistics for the physical interface itself. |
| There's no easy way around this problem - the agent can only |
| report such values as it can find out. If the kernel doesn't |
| keep track of these figures, the agent can't report them. |
| Sorry! |
| |
| |
| What does "klread: bad address" mean? |
| ------------------------------------- |
| |
| This means that the agent was unable to extract some of the |
| necessary information from the kernel structures. This is |
| possibly due to: |
| - either looking in the wrong place for kernel information |
| (check the value of KERNEL_LOC) |
| - an error in the implementation of part of the MIB tree |
| for that architecture. Try and identify which |
| OID is generating the error, and contact the |
| list 'net-snmp-coders@lists.sourceforge.net' |
| Remember to tell us what architecture you have! |
| |
| |
| |
| What does "nlist err: wombat not found" (or similar) mean? |
| ---------------------------------------------------------- |
| |
| This means that the agent wasn't able to locate one of the |
| kernel structures it was looking for. This may or may not |
| be important - some systems provide alternative mechanisms |
| for obtaining the necessary information - Solaris, for example, |
| can produce a whole slew of such messages, but still provide |
| the correct information. |
| This error only occurs if you have used the flag |
| '--enable-debugging' as part of the initial configuration. |
| Reconfigure the agent with '--disable-debugging' and these |
| messages will disappear. (It won't fix the underlying problem, |
| but at least you won't be nagged about it). |
| |
| |
| |
| How about "Can't open /dev/kmem"? |
| -------------------------------- |
| |
| This device is normally restricted to just being accessible by root |
| (or possibly by a special group such as 'kmem' or 'sys'). The agent |
| must be able to read this device to obtain the necessary information |
| about the running system. |
| Check that the agent was started by root, and is running with UID 0 |
| (or suitable GID if appropriate). The agent will normally continue |
| to run without this level of access permission, but won't be able to |
| report values for many of the variables (particularly those relating |
| to network statistics). |
| |
| |
| |
| The agent is complaining about 'snmpd.conf'. Where is this? |
| ----------------------------------------------------------- |
| |
| It doesn't exist in the distribution as shipped. You need to |
| create it to reflect your local requirement. |
| To get started, you can either just create this as an empty file, |
| or run snmpconf to help you create one. |
| See the snmpd.conf(5) manual page for further details. |
| |
| |
| |
| The system uptime (sysUpTime) returned is wrong! |
| ----------------------------------------------- |
| |
| Oh no it's not. |
| The defined meaning of 'sysUpTime' is |
| "the time ... since the *network management* |
| portion of the system was re-initialized." |
| |
| In other words, when the snmp agent was started, not when the |
| system itself last booted. This latter information is available |
| in the Host Resources MIB as "host.hrSystem.hrSystemUpTime" |
| Note that even if the full Host Resources is not supported on |
| your system, it's worth configuring in the system portion using |
| |
| '--with-mib-modules=host/hr_system' |
| |
| and recompiling. This particular group is reasonably likely to |
| work, even if some of the other more system-specific groups don't. |
| (see the next question) |
| |
| |
| |
| The Host Resources information is wrong (and/or doesn't even compile)! |
| --------------------------------------------------------------------- |
| |
| Very likely. |
| |
| This is still a relatively immature implementation, and has only not |
| received a great deal of development. While every attempt is made |
| to provide information in as general way as possible, the Host |
| Resources is extremely system-specific, by its very nature. |
| |
| Basically, if the information returned is wrong on your architecture, |
| tell us how to get the correct values, and we'll try and fix it. |
| |
| |
| |
| CODING |
| ====== |
| |
| How do I compile with 'cc' instead of 'gcc'? |
| ------------------------------------------- |
| |
| Run configure with --with-cc=cc |
| |
| |
| But gcc doesn't compile it successfully on my new Solaris system. Why not? |
| ------------------------------------------------------------------------- |
| |
| Whenever you upgrade the operating system under Solaris, you need to |
| reinstall gcc, and run the 'fixincludes' script. (This is probably |
| a sensible step to take when you upgrade any operating system). |
| Under Solaris 2.6, there is also a bug in the gcc 'fixinc.sv4' script. |
| This needs an additional line as follows: |
| |
| *** fixinc.svr4.cln Thu Jun 15 22:03:29 1995 |
| --- fixinc.svr4 Tue Nov 25 09:47:57 1997 |
| *************** |
| *** 191,191 **** |
| --- 191,192 ---- |
| s/__STDC__ - 0 == 0/!defined (__STRICT_ANSI__)/g |
| + s/__STDC__ - 0 == 1/defined (__STRICT_ANSI__)/g |
| |
| |
| |
| How do I write C code to integrate with the agent? |
| ------------------------------------------------- |
| |
| At the moment, there are three methods for integrating external C code |
| within the agent. |
| |
| The code can be included within the agent itself, statically configured |
| and linked in when the agent is compiled. Alternatively, with the 4.2 |
| release of the agent, it's possible to dynamically load MIB modules once |
| the agent is running. Finally, the agent can be configured to pass certain |
| portions of the MIB tree off to one or more subagents. See the earlier |
| question on AgentX, SMUX and proxied SNMP for more details. |
| |
| All three mechanisms use the same module API. This is described (in |
| excruciating detail) in the file AGENT.txt, shipped with the standard |
| distribution. There is also an HTML version accessible via the project |
| web page. This task can be aided using the tool 'mib2c' which generates |
| most of the necessary skeleton code from the description in the MIB file. |
| |
| Note that the UCD suite does not include support for SMUX subagents. |
| |
| |
| |
| How does the agent fetch the value of a variable from the system? |
| ---------------------------------------------------------------- |
| |
| Much of the information is extracted from kernel memory - usually |
| by seeking to the appropriate location and reading the structures |
| directly. |
| Some systems provide cleaner interfaces to such kernel information |
| (it would be hard to think of a less clean interface!), via ioctl() |
| calls or similar system routines and these mechanisms are usually used |
| in preference. |
| |
| |
| |
| I've created a new module with 'mib2c' but it doesn't work. Why not? |
| -------------------------------------------------------------------- |
| |
| Remember that 'mib2c' generates a template for the MIB implementation. |
| It doesn't fill in all the details for you. In particular, it cannot |
| know how to obtain the information needed to answer particular queries. |
| That's the job of the MIB module programmer (you!) - See the previous |
| question for how to proceed. |
| |
| Essentially mib2c handles the syntax of the MIB implementation, |
| leaving you to concentrate on the semantics. |
| |
| |
| |
| Where should I put the files produced by 'mib2c'? |
| ------------------------------------------------ |
| |
| If you're using the main source tree to compile your new module, then |
| put these two files (mymib.[ch]) in the directory 'agent/mibgroup'. |
| You should then re-run configure to add in your new module |
| ("configure --with-mib-modules=mymib") and recompile. |
| |
| If you've got a number of new modules to add, it might be |
| sensible to put them all into a single subdirectory of 'mibgroup'. |
| Then create a header file, listing the individual components. |
| This might look something like: |
| |
| config_require(mymib/myObjects) |
| config_require(mymib/myTable) |
| config_require(mymib/myOtherTable) |
| |
| If this was saved as the file 'mymib.h', then the same configure |
| line given above, would pull in all three modules. See the |
| current contents of 'agent/mibgroup' for examples of this. |
| |
| |
| |
| Mib2c only handles a single table in my MIB. How can I fix this? |
| --------------------------------------------------------------- |
| |
| This is a bug in the mib2c script, which has been corrected with |
| the 4.2 release. Earlier versions can be fixed by applying the |
| following patch: |
| |
| $ diff -u mib2c.cln mib2c |
| --- mib2c.cln Wed Nov 29 15:12:47 2000 |
| +++ mib2c Wed Nov 29 15:13:18 2000 |
| @@ -132,6 +132,6 @@ |
| #============================================ |
| foreach $vtable (@table_list) { |
| foreach $ptable (@processtable) { |
| - $variables{$ptable}{'processed'} = |
| + $variables{$ptable}{'processed'} .= |
| (eval "\"$variables{$ptable}{'code'}\"") . "\n\n"; |
| } |
| |
| |
| |
| Mib2c complains about a missing "mib reference" - what does this mean? |
| --------------------------------------------------------------------- |
| |
| This basically means that it hasn't loaded the MIB file containing |
| the definition of the MIB subtree you're trying to implement. This |
| might be because it hasn't been installed, the name is wrong, or |
| (most likely), because it isn't in the default list. See the MIBS |
| section for more details. |
| |
| |
| |
| How can I get the agent to generate a trap (or inform)? |
| ------------------------------------------------------ |
| |
| Actually generating a trap is reasonably simple - just call one |
| of the utility routines 'send_easy_trap()' or 'send_v2trap' with |
| the relevant information (trap values, or varbind list respectively). |
| See the 'snmp_trap_api(3)' man page for details. |
| |
| Determining _when_ to generate the trap is often harder. |
| If the trap is generated in response to some action within the |
| agent, (e.g. as the result of a SET), then this isn't too much |
| of a problem. |
| |
| But if the trap is intended to report on a change of status |
| (e.g. a network interface going up or down, or a disk filling up), |
| then actually detecting this is non-trivial. It's necessary to |
| poll the value(s) on a regular basis, save the results and compare |
| them with the new values the next time round. |
| This can be done using the routines documented in 'snmp_alarm(3)', |
| though unfortunately we don't have any examples of how to do this. |
| Eventually, the intention is to implement the Event MIB (from the |
| Distributed Management working group), which will provide this |
| functionality in a flexible, standardised manner. |
| |
| In the meantime, the simplest approach is probably to set up |
| an external program, to poll the agent for the desired values, |
| and generate a trap when values change. E.g: |
| |
| old_value=`snmpget myObject.0` |
| while true |
| do |
| sleep 60 |
| new_value=`snmpget myObject.0` |
| if [ $old_value != $new_value ] |
| then |
| snmptrap .... myObject.0 i $new_value |
| fi |
| old_value=$new_value |
| done |
| |
| (Obviously, this is not complete, but should give you the |
| general idea). |
| |
| |
| |
| I'm getting an error "autoheader: not found" - what's wrong? |
| ----------------------------------------------------------- |
| |
| This usually apears when compiling the current development source |
| version, obtained via CVS. Unfortunately, the timestamps on some of |
| the configure files are such that make assumes (mistakenly) that the |
| configure script needs to be re-generated. |
| A similar problem may arise relating to 'autoconf'. |
| |
| In both cases, this can be corrected by running the command |
| "make -k touchit" before attempting to make the main package. |
| |
| |
| |
| Why is the project workspace empty under Visual C++? |
| --------------------------------------------------- |
| |
| This is probably due to the different ways that Unix and Windows |
| handle text file line termination. Older versions of WinZip don't |
| handle this properly, and Visual C++ gets confused (poor dear!). |
| The latest version of WinZip is reported to unpack this correctly. |
| |
| |
| |
| Why are packets requesting the same information larger with UC-Davis SNMP ? |
| ------------------------------------------------------------------------- |
| |
| This shouldn't happen with version 4.2 or later, but for older |
| version the following still applies: |
| |
| Some users note that UCD-SNMP applications always generate larger PDUs |
| than other SNMP packages, even if the information requested is the same. |
| Further, there are some agents that refuse PDUs from UCD-SNMP applications |
| but accept PDUs from other applications. |
| |
| UCD-SNMP is based on the CMU code from a long time ago which encoded things |
| using the long form of length encoding. Some agents use the short form |
| of length encoding only, and do not understand the long form. |
| |
| Get version 4.2 or higher to user th shorter encoding lengths. |
| |
| What ASN.1 parser is used? |
| ------------------------- |
| |
| The parser used by both the agent and client programs is coded by hand. |
| This parser has recently been re-vamped to allow control of which of |
| the available MIBs should be included, and to handle duplicate object |
| subidentifiers. |
| The source code can be found in the snmplib directory (in 'parse.c'), |
| and the parser is usually bundled into the library 'libsnmp.a' |
| |
| Note that the parser attempts to be fairly forgiving of some common |
| errors and incompatabilities in MIB files. The UCD tools accepting a |
| MIB file without complaint does not imply that the MIB is strictly |
| correct. |
| Certain MIBs (most notably those from Cisco) may need some amendments |
| to allow them to be read correctly by the parser. Contact the coders' |
| list for advice. |
| |
| |
| |
| What is the Official Slogan of the ucd-snmp-coders list? |
| ------------------------------------------------------- |
| |
| "The current implementation is non-obvious and may need to be improved." |
| (with thanks to Rohit Dube) |
| |
| And an alternate, added 26-Apr-2000: |
| |
| "In theory, it shouldn't be that hard, but it just needs to be done." |
| |
| |
| |